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Case Management Software

Features & Benefits

 

 

AT A GLANCE

Emerald Compliance Solutions, Inc. has developed a system to fit your institution and department's individual needs.

The Emerald Higher Education Incident Management System is a completely customizable, full cycle, case management system. Your organization is able to fully modify the system to match your processes, methods and actions around all institutional equity cases and incidents.

 

 

Title IX Case Management System

Email and COMMUNICATION Management

Ability to send, receive, and track case specific email threads in one location for all users, and ability to generate detailed case specific reports

Title IX Case Management System

Custom Letter Templates

Customizable letter templates auto populate and can be downloaded or sent with one click

Title IX Case Management System

Split User Access

Split access between departments or individual users limiting access to edit or view areas spanning: each module, specific cases, portions of investigations, documents, outcomes, sanctions, etc.


Education Case Management System

Reporting

Generate executive or detailed level reports allowing for individualized elements in HTML and PDF format. Export all case data to Excel for advanced analytics and Clery Reporting.

 

Education Case Management System

Tasking

Set up tasks for individual users with due dates and email reminders for tasking, reviewing, and completion of each leg of your management process.

Education Case Management System

Notes

Create notes at a Case level or University level that can auto-generate alert emails, filter & generate specified reports.


Title IX Case Management

Audit-Friendly

Log all changes and updates made to the system.

Case Management System

Search / Sort / Filter

Ability to classify and filter cases based on student name, student I.D., faculty/staff names, department, incident classification, date, etc.

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Create Definitions

Define by creating and editing school specific information or relevant terms allowing users to operate on a common vocabulary.


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Compliance and Risk Management

Identify gaps & deficiencies in the investigative process & compliance incident reporting. Store all policies and procedures for reference. Conduct comprehensive risk assessments. Track & monitor mitigation efforts. 


HOW IT WORKS

Password protected, logged, auditable documentation tool

 

User friendly interface and navigation made simple

 

User privileges can be specified

 

Frequent System enhancements made Available

Dashboard enables better oversight and management

 

Initial training and on-going support are included

 

Export all case data to Excel for advanced analytics

 

System can be hosted internally or in the cloud